Join us. Rethink IT.

Select Your Region

Back to Locations

Pre-Sales Engineer

Chicago, IL, United StatesResearch and Development
Home Office

Pre-Sales Engineer

About Ubiquiti

At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity.

 

At Ubiquiti, pre-sales engineering is not a support function—it’s a strategic lever. You’ll work at the intersection of customers, partners, and product, helping define how modern IT infrastructure is designed, deployed, and scaled.

The Role

We’re looking for a Pre-Sales Engineer who thrives in ambiguity, thinks in systems, and enjoys turning complex, real-world problems into simple, scalable solutions. You’ll work across Ubiquiti’s expanding ecosystem—including routing, switching, security, SD-WAN, cameras, and access control—partnering with enterprise customers, MSPs, and internal teams to design architectures and influence product direction. This is not a traditional, script-driven sales engineering role. You’ll be expected to operate with autonomy, challenge assumptions, and contribute to how UniFi evolves—not just how it’s sold.

What You'll Do

  • Own problem discovery and design scalable solutions across networking and physical security, even when requirements are unclear
  • Create presentations, demos, and training content that translate complex systems into clear, compelling narratives
  • Translate customer and partner needs into structured, actionable feedback that informs product direction
  • Scale the Partner Program by onboarding new MSPs/SIs and growing existing partners through repeatable, high-quality deployments
  • Support both inbound opportunities and proactive outbound engagement with high-potential customers and partners
  • Build and maintain lab environments to test, validate, and refine real-world solutions

What We’re Looking For

  • Embraces AI and LLMs to scale learning, problem-solving, and creative output efficiently
  • Strong technical background required, with a solid foundation in networking concepts preferred
  • Clear communicator who can translate complex technical concepts for both technical and executive audiences
  • Strategic and systems-oriented thinker who can connect individual problems to broader patterns and solutions
  • Comfortable operating in fast-paced, ambiguous environments while engaging with a high volume of customers and partners

Benefits

  • Latest Ubiquiti gear to build and maintain a home lab
  • Fully paid, high-coverage medical, dental, and vision insurance
  • Opportunity to directly influence products used by millions worldwide
  • Flexible, hybrid work environment

Salary Range: $80,000 - $120,000

 

Max. upload size 5 MB. Accepted formats are .doc, .docx and .pdf

Please Select

Please Select

Brand Principles

Industry Leading
Hardware

Engineered with obsessive attention to
detail-built to perform, built to last.

No licenses. No subscriptions.
Just ownership.

Native cloud management
with zero cloud fees.

Industry Leading<br> Hardware

Intuitive Setup and
Management

Plug-and-play simplicity,
built to grow.

Interfaces crafted with obsessive
attention to usability.

Manage unlimited sites-seamlessly,
from anywhere.

Intuitive Setup and<br> Management

Scales Wide,
Scales Tall

Grows effortlessly from starter setups to
massive global deployments.

Redundant architecture removes single
points of failure.

Purpose-built fabric for organizations
and integrators scaling across countless
locations.

Scales Wide,<br> Scales Tall

Software Updates that
Keep Giving

Zero fees. Constant innovation. The best
IT investment-day one and beyond.

Rapid EdgeAI advancements across
networking and physical security.

Growing third-party integrations for PSA,
PMS, CRM, SIEM, and more.

Software Updates that<br> Keep Giving

Trusted by Industry Leaders

MAERSK
Banff Sunshine
Order.co
Crumbl Cookies
Hilton Grand Vacations
CorePower Yoga
Rutgers University
Montgomery Bell Academy
ONSD
IntelyCare
Bergdorf Goodman
Chick-Fil-A
Fluidtruck
National Basketball Association
US Soccer
Ursa Major Technologies
Zoho Corp
Hogsalt Hospitality
Apple
CloudKitchens
FedExForum
Spinoso Real Estate Group
Micro Center
Bay College
Dole
University of Virginia
Hawai'i Preparatory Academy
Lake Louise Ski Resort
Mount St. Mary's University
Microsoft
TopGolf
Winter Park Resort
Major League Baseball
pax8
Venture Global LNG
Humane
NASA / Ames Research Center
LexisNexis
EVO
Hampton Farms
Kunes
DrakeSoftware
Planet
AUSTIN COLLEGE
Columbia University
KOA (campgrounds)
Johnson University
Hardin Jefferson Independent School District
SandboxVR