Join us. Rethink IT.

Overview

We’re looking for a technically strong and user-focused Cloud QA Engineer to join our UniFi Cloud Service team. This role plays a key part in ensuring our cloud platform delivers a reliable, scalable, and seamless experience across distributed systems.

The focus is on building scalable test systems, validating cloud services, APIs, and networking behaviors under real-world conditions, while continuously improving QA efficiency through automation and AI-assisted workflows.

You’ll take ownership of end-to-end validation across cloud, backend, and networking layers, with strong emphasis on automation, system reliability, and quality at scale.

Key Responsibilities

Automation & AI-driven QA

• Design and implement automated test strategies across API, integration, and end-to-end flows
• Build and maintain automation frameworks (Python preferred) and integrate with CI/CD
• Leverage AI tools to generate test cases, improve automation, and debug issues
• Evaluate AI-generated outputs and improve QA efficiency through AI-assisted workflows

End-to-End Validation

• Own validation across cloud services, APIs, networking, and distributed system interactions
• Cover service-to-service flows, data consistency, and failure handling
• Validate real-world scenarios including deployment, upgrade, connectivity, and long-running usage
• Perform load/stress testing to ensure system behavior at scale

Debugging & Reliability

• Debug issues across cloud, backend, and networking layers using logs and observability tools
• Validate authentication, authorization, and access control
• Ensure reliable and secure system behavior under different conditions

Collaboration & Quality Improvement

• Work with developers and PMs to define quality standards and release criteria
• Provide clear bug reports with repro steps, logs, and impact
• Drive improvements in QA processes, automation coverage, and tooling

Qualifications

Required

• Proven ability to design and execute end-to-end test strategies for cloud or distributed systems
• Strong hands-on ability in Python for building automation frameworks and test tooling
• Solid experience with automation frameworks (Pytest, Playwright, or Selenium)
• Hands-on experience integrating tests into CI/CD pipelines (e.g., Jenkins)
• Strong working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, NAT, VLAN, VPN)
• Ability to perform API and backend validation, including authentication flows (tokens, sessions, OAuth)
• Strong debugging capability across cloud services, networking, and backend systems
• Practical use of AI tools to improve test design, automation, and debugging workflows
• Strong ownership mindset and ability to drive issues to resolution

Preferred

• Hands-on knowledge of AWS infrastructure and core services (EC2, S3, VPC, IAM), focusing on networking, security, and service integration
• Experience with large-scale SaaS or distributed systems
• Familiarity with Docker / Kubernetes
• Experience with observability tools (logs, metrics, tracing)
• Familiarity with authentication and identity systems (OAuth, SSO)